HOW DO I ORDER?

Simply select the products you like, personalise them and add them to the cart. Next click Checkout and follow the steps to finalise your payment and submit your order. Easy!

DO I NEED TO CREATE AN ACCOUNT TO MAKE PURCHASES ONLINE?

No, you can checkout with YouFind as a guest. To save your details for future purchases and to be able to see your order status you can register with us.

CAN I CHANGE MY BILLING/SHIPPING ADDRESS?

Unfortunately, orders are unable to be changed or cancelled once you complete a purchase. However, you can reach out to our team and we are more than happy to assist you with this!

DO YOU DO REFUNDS OR EXCHANGES?

Here at Youfind, customer satisfaction is our number one priority. We want to make sure that our customers have an experience that lasts forever. We offer a 30-day return on most of our products. For more details please visit Returns & Refund Policy.

Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Customer support

Enter your text here

Send a message

Enter your text here